1. Details of the service provider
2. Subject matter and scope
3. Functions of the Universitat de València
4. Liability of the Universitat de València
5. Exclusion of liability
6. Obligations of users
7. Access to services with login
8. Intellectual and industrial property
9. Data protection
10. Applicable regulations
11. Validity and registration changes
12. Payment and return policies

1. Details of the service provider

The Universitat de València is a public entity, with own legal personality and assets, and with the rights recognised by the Constitution and other applicable laws. This institution is the owner of the email address www.uv.es and its identification and location data are the followings:

Designation: Universitat de València-Estudi General (from now on, Universitat de València)

CIF Q4618001D

The Registration Code for Universities, Centres and Degrees: 018

Type: Public

Address: Avenida de Blasco Ibáñez, 13 – 46010 Valencia

Email address: UV Mailbox

Mobile phone: 96 386 41 00

Regulations governing the use of resources related with UV information and communication technologies

2. Subject matter and scope

These terms and conditions of use lay down the conditions governing edition and use of websites and services located in the electronic address https://esdeveniments.uv.es/ and regulate its use. Any user who access to information and services offered in the domain is subject to this document. In addition, certain services can be affected by specific terms and conditions, which are accessible, in their case, through the corresponding sites and that will have to be read and shall be binding on the user.

3. Functions of the Universitat de València

According to article 1 of Organic Law 6/2001 of 21 December, of universities, the Universitat de València carries out high education public service through research, teaching and study.

Are functions of the Universitat de València:

1. Creation, development, transmission and critical of science, technique and culture.

2. Preparation for professional activities that require scientific knowledge and methodology and for artistic creation.

3. Dissemination, evaluation and knowledge transfer at the service of culture, quality of life and economic development.

4. Dissemination of knowledge and culture through university extension and continuing training.

In the development of its functions, the Universitat de València provides to the university community in particular, and to users in general, available information and services through the esdeveniments.uv.es domain that are subjected to the following objectives:

• Facilitating citizens' access to institutional information electronically, paying special attention to the removal of barriers that difficult this access.
• Creating reliable conditions in the use of electronic means.
• Promoting proximity to citizens and administrative transparency, as well as continuous improvement in the achievement of the general interest.
• Contributing to the function improvement of public administrations, increasing effectiveness and efficiency through the use of information technologies, with due legal guarantees in the performance of their duties.
• Contributing to the development of the information society in the field of public administrations and in society in general.

4. Liability of the Universitat de València

The Universitat de València holds ownership, management and administration of information and services offered through the email address esdeveniments.uv.es and shall observe the following principles:

• Respect for the right to the protection of personal data in the terms established by Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights and its implementing regulations.
• Principle of equality, accessibility to information and services through electronics means in the stablished terms by the existing laws governing this matter.
• Principle of certainty in the implementation and use of electronic means.
• Principle of responsibility and quality in the veracity and authenticity of information and services offered through electronic means.
• Principle of technological neutrality and adaptability to the progress of electronic communication’s techniques and systems ensuring the independence in the choice of technological alternatives by citizens and by the Universitat de València. For these purposes, the Universitat de València will use open standards as well as, in its case and in a complementary way, standards that are of generalised use by citizens.

5. Exclusion of liability

The Universitat de València is only responsible for providing official and true information and for the services offered through the esdeveniments.uv.es domain.

In addition, the Universitat de València acts in good faith in offering information and services to users through its domain uv.es, therefore, it is not responsible for:

• The information produced by third parties and, specially, for the information that is in the browser’s cache memory (catching services).
• Technical defects that can render access to information and services offered through the uv.es domain.
• The access and use of information and services by under-age users.
• The access and illicit use by users, and specially, for activities known as framing or pharming.
• The inappropriate use by third parties external to the Universitat de València and, specially, when those third parties forge or emulate the corporate identity of the Universitat de València.
• The link’s content that direct to external pages to the uv.es domain.

In addition, only the information and services offered through the entreu.uv.es portal will be considered as an electronic site under the terms established in Law 11/2007, of 22 June, on Citizens' Electronic Access to Public Services.

Are excluded from the current terms and conditions of use:

• The personal web pages located in the uv.es domain.
• The blogs located in the blogs.uv.es domain.

6. Obligations of users

Any citizen who access to information and services located in the uv.es domain will be considered as a user, using or not those information or services. In the use of information and services offered through the mentioned domain, users have the following obligations:

• Users undertake to use in good faith the information and services that the Universitat de València offers through the uv.es electronic address.
• Users must comply with these regulations, the statutes of the Universitat de València and the rest of the legal system. In particular, they shall respect the rights of citizens and specially their rights to data protection, privacy, honour and self-image.
• The intellectual and industrial property rights of the Universitat de València and third parties will be respected, in accordance with current legislation.
• Collaborating with the Universitat de València, there is knowledge of the commission of illegal or criminal acts in relation to the use of computer and telematic resources of the Universitat de València.

Under no circumstance information and services mentioned in this document could be used for the following purposes:

• Incurring in illicit or illegal activities of any type, and specially, disseminating contents or advertising of racist, xenophobic, pornographic, sexist nature, of glorification of terrorism or attacking human rights, or taking actions that are detrimental to rights to privacy, honour, to self-image or against the dignity of persons.
• Disseminating contents contraries to principles set forth in the Universitat Statutes.
• Disseminating manifestations or false references, incorrect or inaccurate about pages and services of the Universitat de València.
• Damaging the physical and logical systems of the Universitat de València, of its suppliers or of third parties.
• Including or disseminating computer virus or other physical or logical systems that are liable to cause the damages before mentioned in the web.

7. Access to services with login

The Universitat de València offers to some users, depending on its relationship, the access to some services that need their identification and authentication.

• In the use of these services, users have the following obligations:
• Keeping secret of keys and passwords of access to restrict access services, being forbidden supplying user’s data and password to third parties.
• Passwords must not be stored in files, on media or anywhere else where they can be accessed by unauthorised persons.
• You should always use secure passwords that have eight or more characters, capital letters, numbers or signs that should not be words, names or concepts.

It is forbidden the access to those applications without the corresponding authorisations. The Universitat de València will be only responsible for the security measures related with the access to those services.

8. Intellectual and industrial property

The design, source code, logo, marks and other signs that appear in the uv.es domain belong to the Universitat de València and are protected by the corresponding rights of intellectual and industrial property.

Total or partial reproduction of the contents of this document are prohibited without requesting authorisation.

9. Data protection

• Data published in esdeveniments.uv.es

Pages hosted in the domain esdeveniments.uv.es contain personal data. Its use will depend on its type. Thus:

• Contact details: These details can only be used for academic and administrative purposes. Using them for other purposes, and specially for commercial proposes or massive e-mail delivery (SPAM), will be considered contrary to the principles in the article 4 of the Organic Law 3/2018, of 5 December, of Personal Data Protection and Guarantee of Digital Rights, and their equivalents of the Directive 95/46/CE, and shall be brought to the attention of the competent Data Protection authorities.
• Administrative issuances: These publications are made in compliance with articles 42, 43, 45 and 46 of Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations, and any use for purposes other than those established in the aforementioned law is prohibited.

In any case, it is prohibited the capture and storage of personal data published in the domain esdeveniments.uv.es.

• Browsing data

On the other hand, when it comes to navigating and using services located in the esdeveniments.uv.es domain the privacy policy and cookies policy of the Universitat de València should be taken into consideration. They can be consulted in:

• Privacy policy
• Cookies policy

10. Applicable regulations

Without prejudice to what this document has of terms and conditions, users are submitted to the Spanish legislation. Any conflict or discrepancy that may arise in the interpretation or application of these general conditions, the user will be submitted to Spanish courts and tribunals.

Users that have the condition of university community members, will have to obey the Rules for the use of resources related with UV information and communication technologies .

11. Validity and registration changes

The present terms and conditions are applicable from its date of publication. The Universitat de València reserves the right to modify it without any other requirement than that the users of the pages contained in the uv.es domain be given the corresponding notices.

In the case of any point or clause of these general conditions were considered invalid or inappicable, totally or partially, by any Court, Tribunal or competent administrative body, this nullity or inappiclation will not affect other arrangements of general conditions.

12. Payment and return policies

The current Payment and return policies regulate the use of https://esdeveniments.uv.es/ (from now on “the web site”) of which the Universitat de València-Estudi General (from now on Universitat de València) is holder. Universitat de València is a Public society with its headquarters in Avenida de Blasco Ibáñez, 13 – 46010 Valencia, and is registered in the Registro Mercantil, with CIF Q4618001D. The client’s use of services of the web site means, if anything, the adherence to the Payment and Return Policies in the version published by the Universitat de València at the time of the purchase order. It is therefore advisable for the customer to read these Payment and Return Policies before proceeding to make a purchase.

1. Scope of agreement

The current Payment and return policies apply to the sale of all articles of the Universitat de València through its web page and informs that its website is addressed exclusively to a public over 18 years old. It reserves the right to cancel a user's access account if fraudulent, speculative or bad faith acts are detected in the use of this service.

2. Payment

Payment will be made at the end of the purchase process and will be an essential condition for the formalisation of the purchase. Payment through other procedures that not appear in the screen of the payment procedure are not allowed. Payment means allowed: Bank transfer and/or through the network Servired using your VISA or MASTERCARD card or Paypal. In any case, the choice of the mans of payment is made during the purchase process in the corresponding screen. The customer must notify to the Universitat de València of any undue or fraudulent charge on the card used for purchases, by email or telephone, as soon as possible so that Universitat de València can take the appropriate steps. Providers or issuers of means of payment may adopt anti-fraud measures involving the rejection of certain types of transactions. Universitat de València is not responsible of the application of these type of security policies.

3. Exchanges, returns and withdrawals

The credit cards data used in the online payment are not stored in any database. The Universitat de València uses a secure payment platform provided by Redsys, which ensures the communications entirety through secure means (SSL, URSL seguras, etc.). The type of cards allowed are credit or debit cards VISA and MASTERCARD. Fees shall be borne by the issuer.

There are different types of procedures for returns or withdrawals.

Returns and withdrawals: it will need to be justified to the organisation of every event in the form of Every event contact.

Return deadlines that are detailed below will start on the date of enrolment in the course: 60 natural days.

The amount will be refunded, in accordance with the terms established in RDL 1/2007, by the same means of payment that you used to register.

There are different procedures for doing exchanges, returns and withdrawals and below the characteristics and conditions of each one will be described.

• Exchange: it is considered exchange the change of the same product with other coincidences.
• Return: originated by a defect, fault or wrong product.
• Withdrawal: originated by the client’s decision.

4. Guarantees of purchased products

The contractual guarantee offered is the one established in the Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Customers and Users. Universitat de València will answer to non-conformity claims that may arise.

5. Customer service

For any doubt, suggestion, enquiry or complaint on the online shop, you can address to the Universitat de València through any of the following means:

• By telephone: 96 386 41 00 (only Spain)
• Email: esdeveniments@uv.es
• Postal mail in the following address: Avenida de Blasco Ibáñez, 13 – 46010 Valencia
  In addition, for making suggestions, complaints or congratulations we have the mailbox for Suggestions, Complaints and Congratulations of the UV available to consumers and users.

The communication will have an identification code and a proof of submission. The Universitat de València will respond to your request as soon as possible and, in any case, within one month.

6. Applicable law and jurisdiction

The current Payment and return policies are submitted to Spanish legislation.